Mold remediation · Austin
WOW Total Cleaning & Restoration
1116 Regal Row, Austin, TX 78748
Photos
3 photos from WOW Total Cleaning & Restoration’s Google business listing. Tap to enlarge.
- Google rating
394 reviews- Mold reviews analyzed
- 4
8% of reviews we coded
plus 6 water-damage or fire reviews, not counted as mold - Registered in Texas
- Since 2018
- License no.
- RCO1399
- Status
- Current
- Expires
- Feb 20, 2028
- Issued by
- TDLR
- Name on the license
- WOW TOTAL RESTORATION LLC
Mostly non-mold reviews. Only 8% of the Google reviews we coded for this company are about mold work — most describe other services (their website lists Water damage restoration, Fire & smoke damage, Storm damage, among others). The company holds a mold license, but there’s less mold-specific evidence here to go on.
What customers say
Based on 4 Google reviews about mold work that we analyzed. A theme appears only when at least 3 reviews mention it. How badges work
No single theme came up in 3 or more reviews.
Where in the home
Parts of the home mentioned in this company’s mold reviews, with the number of reviews.
- HVAC & ducts 1
Who hires them
Reviewers who said who they were. Many reviews don’t say.
- Homeowners
- 3
- Landlords & property managers
- 1
Replies to complaints
Critical Google reviews in our sample, and how many got a reply from the company.
2 of 5
40% of critical reviews got a public reply.
In their own words
Short excerpts from this company’s Google reviews, with the star rating each reviewer gave.
“…did it in the time frame they said they would and the post mold inspection passed.”
“…tackled our mold remediation with laser focus, operating at an almost surgical level to ensure our home was mold-free and ready for rebuilding.”
“No one ever tried to scare me to upsell or anything.”
“The technicians arrived on time, wore masks/booties/gloves, explained the whole process and worked until 7:00 p.m. so that they would finish in one day.”
From their website
Per company website — what the company says about itself. We haven’t verified these claims.
- IICRC certified
- 24/7 emergency service
- Free inspection or estimate
- Insurance-claim help
- NADCA
In business: since 2003
(as stated on their website)
Services listed
- Mold remediation
- Mold inspection & testing
- Water damage restoration
- Fire & smoke damage
- Storm damage
- Sewage cleanup
- Indoor air quality
- Air duct cleaning
Advertises both testing and remediation — Texas law requires a different company to test your project than the one that cleans it up. The rule
Is something here wrong? Companies can request a correction. Listing a company is not an endorsement; we haven’t inspected its work.
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